Frequently Asked Questions

 

General Questions

Why do you need to see my insurance card at every visit?

We must view your insurance card at each visit to ensure that all information is the same as what we have in our system. 

Do I need to bring in my old records and how do I get them sent? 

Your prior records can be helpful, especially if the doctor's medical decision-making will be based upon information contained in your medical history. You can contact your previous doctor's office before your visit with us and have the records sent to our office, or you can complete a form at your visit with us and we will fax it to the other office for release of the records (you will need to provide their fax number).

Why do you recommend that I arrive 15-20 minutes before my schedule appointment time? 

Arriving early allows you time to complete any necessary paperwork and gives our receptionists time to process your chart and any changes to your information. We strive to keep your wait time to a minimum and this makes it easier to keep our schedules running on time to better accommodate our patients. 

Do you have Saturday hours or work at night?

No. In case of an emergency please go to your nearest hospital Emergency Room.